CY4500 EZ_PD_Protocol_Analyzer_Utility question?

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DeXi_1316761
Level 3
Level 3
Distributor - Future(GC)
10 sign-ins 5 sign-ins 10 replies posted

Hi, All

        I meet a question. After installed the EZ_PD_Protocol_Analyzer, this software do not work. The error information is the following.

        How to handle it?

CY4500_PD.png

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1 Solution
DeXi_1316761
Level 3
Level 3
Distributor - Future(GC)
10 sign-ins 5 sign-ins 10 replies posted

HI, PranavaY_81

     Thanks for your reply!

     I settled this question just now. I downloaded and installed the newest Java, then the software could work normally.

View solution in original post

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2 Replies
Pranava_YN
Moderator
Moderator
Moderator
100 likes received 500 replies posted 250 solutions authored

Hi,

Can you please specify the Operating System on your PC in which you installed Ez PD Protocol Analyzer utility?

If you have extracted the zip file during installation, please use some other extractor software to do the same.

Best regards,

Pranava

Best regards,
Pranava
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DeXi_1316761
Level 3
Level 3
Distributor - Future(GC)
10 sign-ins 5 sign-ins 10 replies posted

HI, PranavaY_81

     Thanks for your reply!

     I settled this question just now. I downloaded and installed the newest Java, then the software could work normally.

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