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Power Management

Anonymous
Not applicable

Hello,

I'm using BLE-Beacon PC software for CYALKIT-E02.

In my 3D view window, the default background picture is all greyed out, isn't displayed as a floor map.

I'm using it with Windows 10 pro & ThinkPad X260.

Is there any requirement other than written in the User Guide?

Best regards,

Nori Shinozaki

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1 Solution
Anonymous
Not applicable

Fukawa-san,

Really appreciated your advice.

I checked the "Theme" and I'm using one of Windows Standard Themes.

pastedImage_24.png

I tried to upgrade Intel Graphics Driver.

pastedImage_0.png

I think the Aero is ON, but no help.

The issue happens not only in my ThinkPad X260, but also in my co-worker's ThinkPad X260.

I found one of our coworkers is using 1 generation older ThinkPad than ours.

I asked him to install the tool and found out the issue doesn't happen in the older PC.

Here is the differences in Intel HD Graphics specs between OK and NG PCs.

OK: ThinkPad X250/Windows 10

pastedImage_22.png

NG: ThinkPad X260/Windows 10

pastedImage_20.png

The GUI tool might need to be built with OpenGL/CL, DirectX versions for Intel HD Graphics 520.

Best regards,

N.Shinozaki

View solution in original post

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3 Replies
EijiF_46
Employee

Hi Shinozaki-san

If your PC graphic setting called "Aero Thermes" was disabled, the issue will perhaps be occurred.

To enable the setting, please select any Aero Themes from "Personalization" settomg.

Refer to attached picture.

Aero Themes.PNG

Regards

Eiji Fukawa

0 Likes
Anonymous
Not applicable

Fukawa-san,

Really appreciated your advice.

I checked the "Theme" and I'm using one of Windows Standard Themes.

pastedImage_24.png

I tried to upgrade Intel Graphics Driver.

pastedImage_0.png

I think the Aero is ON, but no help.

The issue happens not only in my ThinkPad X260, but also in my co-worker's ThinkPad X260.

I found one of our coworkers is using 1 generation older ThinkPad than ours.

I asked him to install the tool and found out the issue doesn't happen in the older PC.

Here is the differences in Intel HD Graphics specs between OK and NG PCs.

OK: ThinkPad X250/Windows 10

pastedImage_22.png

NG: ThinkPad X260/Windows 10

pastedImage_20.png

The GUI tool might need to be built with OpenGL/CL, DirectX versions for Intel HD Graphics 520.

Best regards,

N.Shinozaki

View solution in original post

0 Likes
EijiF_46
Employee

Hi Shinozaki-san

Thank you for your information. We will prepare the similar spec PC to confirm the issue.

Regards

Eiji

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