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PSoC™ Creator & Designer

casic_2296061
New Contributor

psoc.PNG

I'm using Windows 7 (spanish), PSoC Creator 4.2, connected to Internet and I am entering my username and password as I do in cypress web pages, but I can not register the IDE.

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8 Replies
DheerajK_81
Moderator
Moderator

Can you try clicking on "Create new account" and type in the same email id and check if it says you have already registered? If not just register the new account using the same credentials and it should work. Let me know your observations.

Also, please note that PSoC Creator will be fully functional even without registration.

Regards,

Dheeraj

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casic_2296061
New Contributor

It takes me to the page (cypress) and it shows me this

     Log in successful for <username>

     Welcome back, <username>

I guess it's because I'm already logged into it

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DheerajK_81
Moderator
Moderator

Did you try the forgot password option? Check if it recognizes your email address. Let me know your observations.

Regards,

Dheeraj

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casic_2296061
New Contributor

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The same as the previous step

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DheerajK_81
Moderator
Moderator

Did you try changing your password and checking again if it works?

Regards,

Dheeraj

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DheerajK_81
Moderator
Moderator

You would have received a mail from cysupport@cypress.com with the username and password. Please check if you have received the mail on the registered email ID and then enter those credentials in PSoC Creator registration dialog box.

Let me know if it worked.


Regards,

Dheeraj

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casic_2296061
New Contributor

Hi, sorry for the delay, I have not received the mail

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DheerajK_81
Moderator
Moderator

Please check your spam and other folders. You would have received a mail to the registered email ID from Cypress when the account gets created.

Regards,

Dheeraj

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