I tried the same installer on Windows 10, and it worked.
I also tried again on the Windows 7 machine as administrator, and it failed the same way as before.
Glad it worked for you - unfortunately there's something else messed up here. Tried installing
as me and admin, went to exact spelling as shown, rebooted, no joy. :/
Thanks for the info though!
1 of 1 people found this helpful
Can you file a technical support case at http://www.cypress.com/mycases ?
I will do it for you if you want. They will probably want to your install_log.
For reference, the install log will be in a directory called “wiced_install_log”.
You can get there as follows
- cd /d %tmp%\wiced_install_log
I guess it's possible your antivirus software is interfering, but that is not
the way those issues usually manifest themselves. Obviously that pathname
is not too long.
Sorry for the problems. Install is one of those things that should be painless.
Oh, and to double check, you are extracting first? That is, you are not running the installer from the zip file?
For the record, it installed fine for me just double clicking the .exe from the WinZip dialog, but it may be dependent on what version of WinZip, etc. Here is what the 5.1.0 (WICED-Studio 5.1.0 Installer (Windows) Pre-installation summary screen looked like for me. I am using Win7-64.
Are you OK with me having someone contact you from the technical support team or do you prefer just working it through the Community?
2 of 2 people found this helpful
In this case, from the log file, it was understandable that the cmd.exe was failing to run resulting in this error.
WICED installer assumes that the path variable has a pointer to cmd.exe. You have to add C:\Windows\System32 to your path so that cmd.exe is able to run.