1 Reply Latest reply on Apr 11, 2017 11:51 PM by BoonT_56 Branched from an earlier discussion.

    Devices are failing and need to be replaced...

    brian_chen

      Thanks for updating the other recent threads on the same topic.

      We recently received several pcs of the fail devices from customers.

      They have used the devices for several months, but fail to power up recently.

      When we send the fail devices to the factory and replace the 20737S with a new 20737S, it works.

      The situation is similar to the problem reported. Do you have any suggestion?

       

      Regards,

      Brian