The PSoC 5 device is no longer supported in PSoC Creator
Please refer to the following page: https://www.cypress.com/products/psoc-5 which mentions that PSoC® 5 is now replaced by PSoC® 5LP.
PIN135216 provides more information on this.
Thus, you are able to see the support for PSoC 5LP. I guess the kit you are using was obtained before January 1, 2014 ?
Thanks for confirming, it is an old kit.
Is there an earlier version of Creator that he can use?
Sorry for the late response. It is possible to select PSoC 5 as target device upto PSoC Creator 2.2. From PSoC Creator 3.0 onwards I could not find PSoC 5 in the list of available devices.