2 Replies Latest reply on Nov 5, 2020 4:31 PM by MaFr_1406776

    Can't Program Latest CYBLE-022001-00, EZ-BLE™ Chip

    MaFr_1406776

      In 2017 my company manufactured 5000 adapters using the CYBLE-022001-00, EZ-BLE chip and now we are in the process of manufacturing 4000 more and have a very tight deadline.

       

      But we have a serious issue with the programming of the chip using the MiniProg3 Programmer Rev B. We can program the 2017 chips but not the current ones. The programmer says it can’t acquire the chip. We swapped the chips between a 2017 adapter board and a current board and confirmed that it’s the current Cypress BLE chip that is the issue (old chip programs fine on the new board, new chip does not program on the old board).

       

      The visual difference between the old and new chips is that the new one has the following below the IC number

       

      AMATEL:

      06800-19-11443

       

      Both have the same device id (CYBLE-22001-00) and  on the green portion R-005-101007.

       

      Sure would appreciate any help anyone can give. We need to start the programming next week.

       

      Thanks,

       

      Mark.

        • 1. Re: Can't Program Latest CYBLE-022001-00, EZ-BLE™ Chip
          PradiptaB_11

          Hi,

           

          Can you update the PSoC Programmer version you are using. Also can you attach the screen shot for the error you are observing while using the miniprog3 with the EZ-BLE Module.

           

          Thanks,

          Pradipta.

          • 2. Re: Can't Program Latest CYBLE-022001-00, EZ-BLE™ Chip
            MaFr_1406776

            The error is below. The more investigating we're doing, it's looking like it could be a conflict with our use of the UART pins. Our board has a microprocessor that communicates to the Cypress chip via RTS, CTS, RX, and TX. If we cut the RTS connection (pin 6, P1.6), then we can program the chip. We're doing more investigation and will know more tomorrow. But it looks like it could be a Cypress firmware bug?

             

            Program Finished at 4:25:50 PM                                |

                                                                          | FAILED! PSoC device is not acquired! Check connection of the chip to the programmer

                                                                          | Please, check the following items:

                                                                          |  - the connection between the programmer and the PSoC;

                                                                          |  - the correct programming protocol is selected;

                                                                          |  - the correct connector option is selected.

            Program Requested at 4:25:27 PM                                |

            Successfully Connected to MiniProg3/1548BB0002B4 at 4:25:19 PM | MiniProg3 version 2.05 [3.11/2.10]

            Opening Port at 4:25:19 PM                                    |

            Successfully Connected to MiniProg3/1548BB0002B4 at 4:25:18 PM | MiniProg3 version 2.05 [3.11/2.10]

            Opening Port at 4:25:15 PM                                    |

            Connected at 4:25:15 PM                                        | MiniProg3/1548BB0002B4