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May I know what is the version of EZ-PD Analyzer Utility you have installed?
Version 3.1.0, September 11, 2020
Found the workaround (for Windows only):
- Go to C:\Users\xxxxx\Cypress\EZ-PD Protocol Analyzer Utility directory
- Start eclipsec.exe
I also had this issue. I had to install an older version of Java jre-8u251-windows-x64.exe