I will try to check the Android app issue and get back you soon.
Did you try with Meshclient (Windows) application or IOS app?
May I know which chip/board you are using?
I haven't tried with Mesh client or iOS, need to check with this, as I don't have BLE dongle as of now so could not test MeshClient, need to find iOS device for same.
I am using CYBT423028-EAVL.
If any more details you need let me know.
May I know how consistent it is?
Are you able to provision the device on the second try? or after close and reopening the mesh app.
One known issue which is intermittent in nature is detected in android mesh app which is documented in the readme.txt. (\common\apps\snip\mesh\peerapps\Android\src\bin\readme.txt). Please have a look.
Known Issue: "Sometime Gatt connection fails on android and the log shows GATT 133 connection error. This issue is under debug in Android community"
I tried provisioning devices by closing and reopening app, every time devices could provisioned.
I even tried by re installing the app, and flashing the code again to Dev board, then also getting same issue.
As mentioned in Known Issue, I don't even getting message GATT 133 connection error.
I tried with MeshApp from play store, with this also facing same issue.
meanwhile I am purchasing following BLE dongle, just want to confirm will it work for Client Control (Windows app) ?
if not, any specific recommendation from cypress for BLE dongle ?
Any generic Bluetooth dongle will be enough for using MeshClient. But it needs Windows10 OS.
Dongle is not needed for ClientControl. Clientcontrol should use mesh_provision_client embedded app and its controller.
I will check internally whether there is any platform related issues in CYBT423028-EAVL specifically. Provisioning works pretty much good with CYW920719Q40EVB-01 board in my testing. (Both boards have same chip 20719B1).
Could you please share Android ADB logs with us.
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Now I could able to Provision the Devices on android phone, with the help of platform modification as mentioned in WICED Studio: Platform Files for CYBT-423028-EVAL - KBA223637.
Thank for the support.