4 Replies Latest reply on Sep 22, 2020 5:25 PM by ToUe_4772071

    Windows compatibility of CYUSB3KIT-003 EZ-USB® FX3™ SuperSpeed Explorer Kit

    ToUe_4772071

      We are using CYUSB3KIT-003 EZ-USB® FX3™ SuperSpeed Explorer Kit.

       

      When we updated windows version, we encounter communication troubles

      between the above product and our win PC. It seems that the problem depended

      on a windows version. At the version of 1903 of win10, we encountered the above troubles

      many times. When we updated to the 1909 version, we encountered the

      above troubles but only in the case of a prolonged operating time. At the earlier

      version than the 1903, however, the communication problem did not happen.

       

      Could you let me know how to avoid the above communication problem?

       

      Thanks in advance,

      Tomo