1 Reply Latest reply on Sep 3, 2020 9:55 PM by PranavaY_81

    CYPD3175:-I am not able to flash successfully when I disabled the CC firmware update in EZ-PD Configuration Utility

    tich_4380061

      Hi All,

       

      One of my project I am using Cypress device (CYPD3175) device. I need to disable the CC-firmware update by disabling the option in the EZ-PD Configuration Utility -> Read from Device -> Device Parameters -> Enable Firmware Update -> change to “NO”. Then File -> Save to Firmware file -> select the firmware file as .cyacd (saved this as final firmware for pre-production).

       

      Concern is if I update this final firmware (firmware update changed to “No”) through Tools -> Firmware update in the EZ-PD Configuration Utility, flash is not updating successfully, instead I am getting the error as “ Firmware/configuration upgrade not completed. Refer to the message window for details.” The messages in the message window is shown below for your reference. After this if I tried to read the device, I can’t able to read the device (it is disabled, but flash is not updated successfully). Will you please help on this. Waiting for your reply. Thanks in advance.

       

      PD contract established.

      PD contract established.

      PD contract established.

      Restarting the target device

      Re-negotiating PD contract after switching target reset

      Flashing device is UFP, initiating DR_SWAP

      DR Swap Successful

      PD contract established.

      Flashing device is UFP, initiating DR_SWAP

      DR Swap Successful

      Device is in boot mode: Starting FLASH update operation

      Successfully read Config table

      Restarting the target device

      Re-negotiating PD contract after switching target reset

      Flashing device is UFP, initiating DR_SWAP

      DR Swap Successful

      Restarting the target device

      Re-negotiating PD contract after switching target reset

      Flashing device is UFP, initiating DR_SWAP

      DR Swap Successful

      Configuration read over CC interface succeeded

      Info: Loading configuration completed

      Info: Saving configuration completed

      PD contract established.

      PD contract established.

      Restarting the target device

      Re-negotiating PD contract after switching target reset

      Flashing device is UFP, initiating DR_SWAP

      DR Swap Successful

      PD contract established.

      Flashing device is UFP, initiating DR_SWAP

      DR Swap Successful

      Device is in boot mode: Starting FLASH update operation

      Programming data from file: D:\USB Type-C\Software\Final (2882020)\CYPD3175-24LQXQ_pa_direct_fb_3_3_0_1882_pa.cyacd

      Firmware/Configuration write to flash completed

      Firmware image (FW:1) is valid

      Restarting the target device

      Re-negotiating PD contract after switching target reset

      Flashing device is UFP, initiating DR_SWAP

      DR Swap Successful

      Error: No response to GET_SILICON_ID VDM

      Error: Flashing VID (4b4) not found in Discover SVID Response

      Error: GET_DISCOVER_SVID command failed

      Error: Device does not support flashing mode or No response to Discover ID command

      Error: Flash update procedure failed

      Error: DLL call returned error while flashing

       

      Regards,

      TIJO