1. What is the BLE component version you are using?
2. Can you please attach the air log while connecting if possible?
3. At CYBLE-022001-00 side is it like connected and disconnected immediately or not at all getting connected? If former is the case what is the reason for disconnection?
4. Can you please test our code example BLE_FindMe in PSoC Creator and see if they are also not connecting?