Can you follow the sections 2 and 3 of the kit user guide (link below). You can take screen shots for various configuration, results and output and share the result with us(you can also attach your Clock Wizard project). It will help us understand better if your kit is working or not with the defined examples. Once the kit works we can support you for your custom profiles.
I tried the steps you recommended. I also tried uninstalled and re-installed the software. I then ran the example project CLK GEN.cpj I first ran that with ClockWizard 2.0 but when I clicked on Generate the program simply closed. So I then ran the update utility and installed version 2.2.
I made no changes to the configuration and the message indicates the JEDEC file was successfully created. When I then click Program I get the error you can see from the screen capture. If I click Program again I then get an I2C error message as you can see in the 2nd screen capture. I also don’t see any LEDs flashing on the board while attempting to program. There are two green LEDs that remain constant on.
What do you suggest next? Thanks for your help.
DMK Engineering Inc.