2 Replies Latest reply on Jun 26, 2020 8:51 AM by suwe_4183436

    CYW20706, 343026 module pairing fails


      I can pair it to the exact same headset with the exact same firmware with 3 out or 4 of our boards.

      The Bluetooth module works fine otherwise.  I can communicate with it just fine.

      I get the error code:


      Fail: 5


      When I place the headset, literally on top of the bluetooth module, it sometimes pairs.


      once connected, I get reasonable distance for audio, so it does not seem to be a hardware issue.

      Is there an issue during pairing that we should be aware of?


      thank you

        • 1. Re: CYW20706, 343026 module pairing fails

          Hi suwe_4183436 ,


          Error code 5 seems to be SMP_PAIR_NOT_SUPPORT - means pairing is not enabled.


          Can you please recheck if you have enabled pairing or not ? Please check the IO capabilities auth_req in your firmware.


          Are you using any demo example available in WICED or custom application you developed?

          Which WICED SDK version you are using ? If possible please share the code and steps to reproduce your issue.






          If you are using CYBT-343026 , hope you looked into KBA Platform Files for CYBT-343026-EVAL – KBA221025

          1 of 1 people found this helpful
          • 2. Re: CYW20706, 343026 module pairing fails

            We are using WICED SDK 6.4.

            pairing is enabled.

            p_event_data->pairing_io_capabilities_br_edr_request.auth_req = BTM_AUTH_SINGLE_PROFILE_GENERAL_BONDING_NO;


            The pairing is inconsistant.  3 of 4 modules pair just fine, but the 4th one just will not pair and continues to give the same fail error code.

            The demo example I am using is hci_audio_gateway.

            I have used both the client control GUI and our MCU command.



            Both result in the same issue.