Please provide some details, which EVB is this? What steps have you taken for bring up etc.
Are you registered on Mymurata site and are you able to use application notes from there? Please provide some details with references to the document that you have followed to use SNIC software. Have you changed any jumper settings on the board? Please verify jumper settings are same as default ones.
Thanks for your response.
I have upgraded the firmware and now its working.