0 Replies Latest reply on Feb 19, 2020 6:18 AM by GrCa_1363456

    Are MyCase discussions confidential and private?

    GrCa_1363456

      For instances where the sharing of proprietary or confidential information could increase the likelihood of issue identification or resolution, does Cypress recommend customers filter out any proprietary or confidential content before sharing - or is there a method in place to insure the secure handling of shared information?

       

      For customers who would like Cypress to review their schematics, board layout or project design files, does Cypress advocate customers share that information with Cypress in whole and if so, should the customer seek an NDA first or does Cypress have a documented statement on their handling of confidential or proprietary information submitted by customers?

       

      Greg