Have you downloaded the installation files from the genuine Cypress Web page? If no, please download it from here.
Thanks for the reply Ganesh.
I downloaded the installation file from the same link you provided.
Reading through the system requirements, there was a note for some applications to be installed prior to installing Creator:
1. Windows Installer
2. .NET Framework
3. PSoC Programmer
I managed to install PSoC Programmer. Windows Installer and .NET Framework are already installed on the PC.
Not sure what else to check.