Unable to install BT SDK 1.4

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NiCr_4063401
Level 3
Level 3
25 replies posted 10 replies posted 5 replies posted

Hi guys,

I'm having some issues with Modus Toolbox. When I go to Update my SDKs, I get the following error:

"Unable to find installable SDKs, check your Internet connection."

I'm connected to the internet, and Modus Toolbox is not blocked by my firewall.

If I then hit OK and try to install the BT SDK 1.4, I then get the following error:

"Content platforms-1.0 1.0.1.15 not listed in manifest on the remote server. Please contact Cypress technical support for further assistance."

Any idea what's going wrong here?

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1 Solution

Not that the install instructions above are generic to MT 1.1

Here's the specific instructions for BT_SDK 1.4: ModusToolbox BT SDK 1.4  (text on the download page)

Please confirm that both install instructions were followed.

Mike

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7 Replies
MichaelF_56
Moderator
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You are using the ModusToolbox​ v1.1 IDE per the install instructions here: https://www.cypress.com/file/455216/download correct?

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Hi,

Yep I've even uninstalled it, re-downloaded it, and reinstalled it with the same errors.

-Nick

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NiCr_4063401

Question.

Didn't you install MT 2.0 first?

Git Clone error creating wiced_btsdk application Modus Toolbox 2.0

Then uninstalled it once you realized that BT_SDK 1.4 was only compatible with MT 1.1?

If yes, I'm wondering if this is related.

You are installing 1.1 based on this process correct?

https://www.cypress.com/file/492936/download 

Not that the install instructions above are generic to MT 1.1

Here's the specific instructions for BT_SDK 1.4: ModusToolbox BT SDK 1.4  (text on the download page)

Please confirm that both install instructions were followed.

Mike

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Michael,

I made this thread before Modus Toolbox 2.0 was released, so this was with Modus Toolbox 1.1.

The document you linked is for Modus Toolbox 2.0, not MT 1.1.

I was able to get BT SDK 1.4 to work with MT 1.1 on Linux, but not Windows. However, I had some issues getting the BLE Mesh demos to work with my Google Pixel 3.

-Nick

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My apologies, 1.1 install guide is here: https://www.cypress.com/file/455216/download

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I followed those instructions in Windows, yes, they're pretty straightforward.

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