Can you also share the schematic of the design?
Please make sure that there is a 2.2 nF capacitor on the Cmod pin.
MBR devices support sensing with Cp >5pF only. Typically, the pin capacitance is itself 3pF.
The layout seems to be correct regarding the pin to sensor connection.
There seems to be a layer that says top EMI shield. Can you please clarify what this is?
Thanks and regards
Actually, disregard this. It must have been something on the assembly.
I assembled another board and it works fine.