I assume that you are following the steps outlined in section 2 and section3 of Updating CY8CKIT-042-BLE KitProg and CySmart USB Dongle Firmware – KBA96152
Please share screenshot of KitProg USB-UART in device manager and PSoC Programmer download firmware failure message. I have attached screen shot of my device manager for your reference.
thanks for the response. Yes, I am following Updating CY8CKIT-042-BLE KitProg and CySmart USB Dongle Firmware – KBA96152
Attached is a screen show to my device manager and the error.
Thanks in advance,
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PSoC based CY5677 CySmart BLE 4.2 USB dongle (red in colour), is supported from CySmart v1.3.
Please install the latest CySmart and program BLE_4_2_Dongle_CySmart_256K_psoc.hex available at: C:\Program Files (x86)\Cypress\CySmart\1.3\dongle\CY5677\BLE_4_2_Dongle_CySmart_256K_psoc.hex
You can also download the PSoC BLE 4.2 Dongle hex from CY5677 BLE 4.2 USB Dongle page: BLE 4.2 Dongle CySmart 184.108.40.206.hex (PSoC BLE Dongle).hex