Please upload the firmware project for test.
What VID and PID are you using?
Which device driver is associated to the VID and PID pair?
If the VID and PID pair is associated to the CYpress's CYUSB3.sys devices are listed in the device tree.
This is my VID and PID.
but my device tree can not find this Cypress device after programming succeeded,
This is the device before downloading the program.
Please check devices in "Device Manager" Select "View>Device (Connection)"
If the device is recognized by Windows, you can see a "Cypress FX3 USB StreamerExample Device" in the device tree under a "SuperSpeed USB Hub"
Retrieving data ...