1 Reply Latest reply on Jun 17, 2019 7:24 AM by DheerajK_81

    Does anyone know how to report PSoC Creator bugs?

    maha_1664031

      For me, PSoC Creator 4.2 frequently crashes silently while doing mundane things like scrolling a source window.

       

      There is no error message, it just disappears.

       

      However, the Windows event log has some information (pasted below) that might be useful for the Cypress developers but I can't find a bug database or issue tracker.

       

      Does anyone know where to log this?

       

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      Faulting application name: psoc_creator.exe, version: 0.0.0.0, time stamp: 0x5a85e2fd

      Faulting module name: ucrtbase.dll, version: 10.0.17763.404, time stamp: 0x93e4fbe5

      Exception code: 0xc0000409

      Fault offset: 0x000a51eb

      Faulting process ID: 0x31d0

      Faulting application start time: 0x01d524ee02909094

      Faulting application path: C:\Program Files (x86)\Cypress\PSoC Creator\4.2\PSoC Creator\bin\psoc_creator.exe

      Faulting module path: C:\WINDOWS\System32\ucrtbase.dll

      Report ID: 92d0a492-2f66-464f-8bf8-fc3017c73c40

      Faulting package full name:

      Faulting package-relative application ID:

       

      Environment:

      PSoC Creator  4.2 (4.2.0.641)

      Culture: English (United Kingdom)

      OS Version: Microsoft Windows NT 10.0.17763.0

      CLR Version: 4.0.30319.42000

       

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