1 Reply Latest reply on Jun 17, 2019 7:24 AM by DheerajK_81

    Does anyone know how to report PSoC Creator bugs?


      For me, PSoC Creator 4.2 frequently crashes silently while doing mundane things like scrolling a source window.


      There is no error message, it just disappears.


      However, the Windows event log has some information (pasted below) that might be useful for the Cypress developers but I can't find a bug database or issue tracker.


      Does anyone know where to log this?



      Faulting application name: psoc_creator.exe, version:, time stamp: 0x5a85e2fd

      Faulting module name: ucrtbase.dll, version: 10.0.17763.404, time stamp: 0x93e4fbe5

      Exception code: 0xc0000409

      Fault offset: 0x000a51eb

      Faulting process ID: 0x31d0

      Faulting application start time: 0x01d524ee02909094

      Faulting application path: C:\Program Files (x86)\Cypress\PSoC Creator\4.2\PSoC Creator\bin\psoc_creator.exe

      Faulting module path: C:\WINDOWS\System32\ucrtbase.dll

      Report ID: 92d0a492-2f66-464f-8bf8-fc3017c73c40

      Faulting package full name:

      Faulting package-relative application ID:



      PSoC Creator  4.2 (

      Culture: English (United Kingdom)

      OS Version: Microsoft Windows NT 10.0.17763.0

      CLR Version: 4.0.30319.42000