Looks like the debugger is in CMSIS-DAP mode, not KitProg mode.
Are there any switch on your debugger called "SW3" something else like that?
You can try to press the switch for ~5 seconds and then release it to check if it goes to KitProg mode?
If it doesn't work, try enter the debugger into its bootloader mode(Entered Bootloader mode by holding the Reset button during kit power-up) and bootload its driver again, with using PSoC Programmer(connect to the kit, go to the Utilities tab, and press the Upgrade Firmware button).
ok, i wil try it again, tks;