1 Reply Latest reply on May 27, 2019 1:47 AM by AnkitaS_51

    PSoc Creator 4.2 Keeps Crashing... AppHangB1

    kevin.snyder_4175816

      Problem:

      I'm just getting started with PSoC Creator. I have been trying to get PSoC Creator set up and configured with a simple onboard button and LED program using a CYCKit-043 and CYCKIT-046.

       

      Unfortunately PSoC Creator 4.2 keeps "hanging" and not responding.  The point at which it hangs is seemingly random, and only when I interact with the program (i.e.  I can start it and let it sit there and it seems to be fine). The inconsistency makes it difficult to reproduce the problem and I am not sure what the problem could be

          

                Is anyone familiar with this problem/ can someone point me in the right direction?

       

      What I have done:

      I upgraded the firmware of the kitProgs using PSoC Programmer.

      I repaired the install of PSoC Creator 4.2 using the update manager

      I uninstalled and reinstalled PSoC Creator 4.2 using the update manager

       

      Software/hardware:

      Windows 7 (6.1)

      PSoC Creator 4.2

      CYCKIT-043 M-Series

      CYCKIT-046 L-Series

       

      Problem details from Task manager:

                Description:

        A problem caused this program to stop interacting with Windows.

      Problem signature:

        Problem Event Name: AppHangB1

        Application Name: psoc_creator.exe

        Application Version: 0.0.0.0

        Application Timestamp: 5a85e2fd

        Hang Signature: d308

        Hang Type: 0

        OS Version: 6.1.7601.2.1.0.256.48

        Locale ID: 1033

        Additional Hang Signature 1: d308acff5acc7c0d840a1c8635ec5234

        Additional Hang Signature 2: 8316

        Additional Hang Signature 3: 83161e79deb37c098ee188c7baa80a50

        Additional Hang Signature 4: d308

        Additional Hang Signature 5: d308acff5acc7c0d840a1c8635ec5234

        Additional Hang Signature 6: 8316

        Additional Hang Signature 7: 83161e79deb37c098ee188c7baa80a50

       

       

      Event Viewer Details:

      Log Name:      Application

      Source:        Application Hang

      Date:          5/23/2019 1:57:51 PM

      Event ID:      1002

      Task Category: (101)

      Level:         Error

      Keywords:      Classic

      Description:

      The program psoc_creator.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

      Process ID: 2e34

      Start Time: 01d511a96383414b

      Termination Time: 30

      Application Path: C:\Program Files (x86)\Cypress\PSoC Creator\4.2\PSoC Creator\bin\psoc_creator.exe

      Report Id: 35318acd-7d9d-11e9-be19-989096bea374