Please attach the schematic of your present application. I will check the hardware first.
Also please attach a demo project that reproduces your issue. I will try to reproduce the issue here.
Thanks for help.
If possible, I'd like to turn this issue to the private support case instead of the public discussion community. I intent to create the support case at the beginning. However, your support case system is changed that I could not choose the suitable support chain, that I have to post this question on the public community.
I'm going to prepare the data you required.
Thanks for help. We find the reason to cause this issue. The 24Mhz crystal is not work properly. After we change it, the system works.
This case could be closed.