May I know which firmware you programmed to CCG3PA? CYPD3171-24LQXQ_cla or CYPD3171-24LQXQ_pb?
Hello Eddie san
Since there are some issue, I programmed CYPD3171-24LQXQ_pb_3_3_0_1882_0_0_0_pb.hex with miniprog3.
If you programmed powerbank firmware, then you should short pin 2 and pin 3 of J2,J3&J4 on the main board.
See details at Chapter 4.1 Programming the CCG3PA Controller on the CY4532 EVK of CY4532 Kit Guide.
Read document and do the settings appropriately as per Kit Guide.
By following Table 4-1 Jumper settings on CY4532, you can see "Devices connected: 2" on EZ PD Configuration Utility.
"Devices connected: 2" means that 2 devices connected to a host computer because CY4532 has CCG3PA and CCG4.
If you are still something unclear, read document at first and try yourself if you have a CY4532 Kit. Then, kindly ask on Community.