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The problem turned out to be due to a mistake I made in installing the CYBT_423028_EVAL platform files that I downloaded from the Cypress KBA223637. I did it all correctly on the first system I was working on but when I moved to a new computer I missed replacing ...\20719-B1_Bluetooth\WICED\common\spar_setup.c. Once I got the correct spar_setup.c file and did a clean build of my project, it all worked.
I did make the following changes to eliminate two build warnings:
In ...\20719-B1_Bluetooth\platforms\CYBT_423028_EVAL\wiced_platform.h, I added the following line at the end of the file:
In ...\20719-B1_Bluetooth\WICED\common\spar_setup.c, I added the following line at the end of the #includes list near the top of the file:
In ...\20719-B1_Bluetooth\WICED\common\spar_setup.c, I added the following line just before "#define micro_bcsIsNormalModeTransition()...:
extern BOOL32 boot_isWarmboot(void);