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Please note that PSoC Programmer 3.28 requires Win 7 and above as minimum requirement as mentioned in the release notes: https://www.cypress.com/file/455171/download
Also, KitProg is the *onboard* programmer/debugger and supports only Cypress-developed Kits. It will not work (may, but no guarantee) with any custom hardware or with Cypress Kits customized for different MPN.
Connect the module with one of the following three programming devices:
- BLE Pioneer Kit (CY8CKIT-042-BLE)
- Miniprog3 (CY8CKIT-002)
- Third-party programming tool, such as MPQ-PSoC
Check SWD pins (VTARG, GND, RESET, SWDCLK,SWDIO) connections.