Could you please try to uninstall the Cypress vendor driver and let Windows find the appropriate driver automatically?
In general, you could fidn the Chipset driver which includes USB host driver from your PC vendor.
You could also try to find driver from the webstite from Dell/Lenovo/ASUS,etc....
Cypress FAE pointed to the USB eXtensible Host Controller driver in Dell website for the DELL Desktop that I'm using.
USB Hub driver is installed after executed the .exe file.
Thanks for your support.