Sorry about the inconvenience you have faced. I will try to inquire about this.
As you mentioned, the PSoC Creator keeps crashing, can you tell me what shows up in the error dialog? It will help me debug your issue.
Also, please tell me the following:
1) The version of PSoC Creator you are using?
2) The Visual C++ Redistributable versions installed on your PC?
Please feel free to drop in your queries into the forums at any time and we promise to help you find a solution soon. We apologize for the inconvenience caused to you!
Some more info about my problems.
In my application, I need a precise 25 Hz real time clock.
The master clock is set at 48MHz as you can see.
In order to obtain the needed clock, I initially tried the easiest way, but I obtained the following warning: “Clock Warning: (RealTimeClock's accuracy range '25 Hz -55% +100%, (11.25 Hz - 50 Hz)' is not within the specified tolerance range '25 Hz'.)”, so the clock would not be precise.
Therefore, I tried another way.
Therefore the RealTimeClock should generate a 1 kHz that is divided for 40 by the Counter_1, giving the 25 Hz I need.
When I tried to check the frequency on pin 18, I did not find any oscillation, so I added a second test point, but no oscillation was present on pin 17 too.
Both the test points were programmed as following.
The next step was adding a logic buffer on the RealTimeClock signal.
Result: no signal on pin 18 and the following signal on pin 17.
The pin 17 signal would be a 1 kHz square wave, but its amplitude is around 100 mV and the signal seems not ground referred.
I obtained the same result on two different microcontrollers, so I can exclude that the problem is inside the IC, but I think that both the ICs are now damaged.
In order to prevent waste of time, I realized 23 different applications of CY8C5868AXI-LP035 since 2014 and I never had this kind of problems.
Many congratulations for the fantastic functioning of the 4.2 release of the PSoC Creator and for having abolished the creation of MyCases: it had never happened to me that I received no answer from you for six days in a row.
Is there any way to get back to PSoC Creator 3.2 and related programming and debugging software?
Those at least did not break the ICs.
1) The version of PSoC Creator you are using? 188.8.131.521
2) The Visual C++ Redistributable versions installed on your PC? 14.10.24728
Are you saying that PSoC Creator is crashing for this particular application of yours or for every application?
I am just using it on this application at the moment, so I can't give you an answer.
About the crashing, there is no error dialog: simply the PSoC Creator stops working.
About the Visual C++ Redistributable versions, the 14.10.24728 is the newest, but there are other 9, starting from 8.0.61001
Actually why I asked you that is, I wanted to know if it is the application that is causing the crash or something which is interfering with PSoC Creator's working that is causing the crash.
Can you run any code example for your device and check if PSoC Creator crashes? If not, then I will proceed to debug your application to find the exact cause of your crash.
I tried running Clock_Example01 and the debugger has not stopped...
I suspect that there is no clock output because the XTAL didn't start. Switch PLL source to IMO for a moment to test clock and PWM.
I checked on the crystal by the oscilloscope: the clock is running.
Excuse me Dheeraj, but I have to proceed with my work. If the problem I reported requires an analysis that goes on in time, let me know how I can get back to PSoC Creator 3.2 and related programming and debugging software in a safe way. When the 4.2 will be OK, I will reinstall it.
Thanks in advance.
Yes, I have unstable work under Windows XP since PSoC Creator 4.1.
As I understand it's normal. Requires Windows 7 and higher.
many minutes to compile the application if my projects are on a usb flash card so I only use a USB drive.
But I did not test it with Windows 10.
And is there a safe way to get back to 3.2?