2 Replies Latest reply on Aug 13, 2018 1:01 AM by TeCh_3034126

    BLE authentication timeout with iPhone X

    TeCh_3034126

      Hi,

       

      I am using CYBLE-214009-EVAL for my development.

       

      In my development, I am using a Android phone (with CySmart APP) to test the device.

      It is ok along the development.

       

      In user-trial run, the device cannot connect with iPhone X correctly after several days.

      CYBLE_EVT_GAP_AUTH_FAILED, reason: AUTHENTICATION_TIMEOUT” happens.

      HOWEVER, the problem device can connect with other Android phones and even iPhone SE/iPhone 6.

       

      Can anyone help me on the issue?

      Is there any way to capture more debug information?

       

      Thanks,

      Terry