1 Reply Latest reply on Aug 5, 2018 9:13 PM by ranjithk_81

    iPhone X running Bluetooth 5 cannot pair with my Bluetooth low energy device

      iPhone X running Bluetooth 5 cannot pair with my Bluetooth low energy device with the chip CYBLE-214009-00 running Bluetooth 4.1. Other iPhone models works fine.  I even upgraded to iOS 12 beta with no luck.

      Here is the log:

       

      CYBLE_EVT_GATTS_READ_CHAR_VAL_ACCESS_REQ: handle: 3
      CYBLE_EVT_GAP_AUTH_FAILED, reason: AUTHENTICATION_TIMEOUT
      CyBle_PulseCtrlSendNotification API Ok: 0
      CyBle_PulseCtrlSendNotification API Ok: 0
      CYBLE_EVT_GATT_DISCONNECT_IND
      CYBLE_EVT_GAP_DEVICE_DISCONNECTED, reason: 13
       
      Any clue will be much appreciated. Thanks in advance!