Not sure where to report this, so this is a duplicate of:
Cypress Updates Server broken
Basically updates.cypress.com is returning (500) internal errors for various operations. -- Graham
Thanks for reporting this to us, we will check with our IT department on this issue and get back, as alternative, please go to our software page http://www.cypress.com/sdc and download the latest version software.
The issue should have been resolved now.
Retrieving data ...