8 Replies Latest reply on Mar 27, 2018 8:43 PM by jingxiao__chen_3247161

    A fundamental question of CY8CKIT-062-BLE

    jingxiao__chen_3247161

      I used the device of CY8C5868LTI-LPO39 for the first time.But after I had downloaded the sample code from the wedsite,I found that the model was not compatible with the one I used and I was not allowed to change it.Besides,my computer can't recognize the USB port and the project can't be programmed.I want to know how to solve those problems. thank you for your help!!!

       

      我第一次使用 CY8C5868LTI-LPO39这个型号的设备。但是当我从网站下载了例程之后发现型号与我所用的型号不同,但是想要修改被提示说明该型号的程序不能被更改,之后编译也错误百出。此外,USB接口连上电脑后,软件无法识别出该设备,也无法进行下载,我急需某位专家的帮助,非常感谢!!!

        • 1. Re: A fundamental question of CY8CKIT-062-BLE
          fwan

          Hi Xiaojing,

           

          Please double check which kit board you are using.

          If it is CY8CKIT-062-BLE, you can get it work as long as you have installed PSoC Creator 4.2PSoC Creator 4.2 Production Release! and PDL3.0.1.

          PDL 3.0.1 would be installed automatically along with installing PSoC Creator 4.2.

          If there is old version PSoC Creator 4.2 or PDL3.0.1 installed previously, please firstly uninstall it.

           

          NOT SURE why you got stuck with CY8C5868LTI-LPO39. Let me know your confirmation.

           

           

          • 2. Re: A fundamental question of CY8CKIT-062-BLE
            jingxiao__chen_3247161

            Mr./Mrs. fwan

            Thank you for your answer and just now I found that I mistaken the model of BLE I used and the example code had no problem.But the computer still can't recognize the device. After I redownloaded the PSoC Programmer, the computer detected the USB port(com 11). However, when I choose to debug, it still can't find any device.S o I think that maybe my installing access is wrong but I don't know where it is or maybe there is something wrong in other places.

            The device(PSoC 6 BLE Pioneer Kit CY8CKIT-062-BLE) shows that LED2 and LED4 are constantly on. And the result is shown as the picture below.

            (the PSoC Programmer was updated and I had chosen "Upgrade Firmware") It was useful for other computer except mine.Thank you for your help very much.

            • 3. Re: A fundamental question of CY8CKIT-062-BLE
              fwan

              Hi Xiaojing,

               

              Let's confirm your current status step by step.

              You mean PC cannot recognize the 062KIT, right? Have you ever installed the PSoC Creator 4.2?

              If it is installed, could 062KIT be programmed by PSoC Creator, using the available code example?

               

              From your description, you should never get the kit board work, or programmed successfully, right?

              First of all, please make sure the PSoC Creator 4.2 (release version) is installed in your platform.

               

              Regards,

              Fred

              • 4. Re: A fundamental question of CY8CKIT-062-BLE
                jingxiao__chen_3247161

                Mr Fred

                 

                I am sure that I have installed the PSoC  Creator 4.2, otherwise it is impossible that I can programm the code example(for 062KIT). Now I just can't make my computer recognize the 062KIT, but it can find an unknown device which is connected to my computer.So now the problem is that how to let PSoC  Creator 4.2 find 062KIT.

                Thank you for you reply very much.

                • 5. Re: A fundamental question of CY8CKIT-062-BLE
                  fwan

                  Hi Xiaojing,

                   

                  Thanks for your confirmation.

                  If PSoC Creator can not acquire the port correctly, please make sure if the driver for PSoC 6 is successfully installed.

                  The first time 062kit is connected to PC, the driver would be installed automatically. Please check if the port "Kitprog2 USB-UART" is shown as attached picture.

                  Capture_driver.PNG

                  If the driver fails to be installed, please change to other USB ports on your PC.

                   

                  Let me know if above helps.

                   

                  Regards,

                  Fred

                  • 6. Re: A fundamental question of CY8CKIT-062-BLE
                    jingxiao__chen_3247161

                    As is shown in the picture, I think the driver has been installed,but it still can't recognize the model. When I choose to debug, it reminds me like the picture below.

                     

                     

                     

                     

                    在 2018-03-28 10:42:20,"fwan" <community-manager@cypress.com> 写道:

                     

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                    Cypress Developer Community

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                    A fundamental question of CY8CKIT-062-BLE

                     

                    reply from fwan in PSoC 6 MCU Community - View the full discussion

                     

                    Hi Xiaojing,

                     

                     

                     

                    Thanks for your confirmation.

                     

                    If PSoC Creator can not acquire the port correctly, please make sure if the driver for PSoC 6 is successfully installed.

                     

                    The first time 062kit is connected to PC, the driver would be installed automatically. Please check if the port "Kitprog2 USB-UART" is shown as attached picture.

                     

                    https://community.cypress.com/servlet/JiveServlet/downloadImage/2-154295-250031/Capture_driver.PNG

                     

                    If the driver fails to be installed, please change to other USB ports on your PC.

                     

                     

                     

                    Let me know if above helps.

                     

                     

                     

                    Regards,

                     

                    Fred

                     

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                    • 7. Re: A fundamental question of CY8CKIT-062-BLE
                      fwan

                      Xiaojing,

                      Please check SW6 on the reverse side of the board not select "External" option. For programming PSoC 6 on board, SW6 should be switched to "PSoC 6 BLE" (right side option).

                      • 8. Re: A fundamental question of CY8CKIT-062-BLE
                        jingxiao__chen_3247161

                        Mr.Fred

                         

                         

                        Just now I used PSoC programmer to upgrade firmware and then it can be recognized! !

                        Thank you for your help very much!!! And please forgive me for my awful English.