Thanks for pointing this out. We've observed this issue occurring with some iOS devices but not on Android and believe we have a fix in the BLE PDL. We are planning to roll out a new version of the code examples in the coming week.
Thank you for your support, I have tried it on different devices (tablets and phones Android and iOS), always arise this issue.
Do you think the kit has been damaged?
Can you provide your kit's serial and revision number? This is printed on a sticker on the backside of your kit, bottom-left corner.
Based on this, we will try to reproduce the issue at our end and see if it's a hardware or a firmware issue.
Also, please confirm if you're using the PSoC Creator 4.2 Beta 2 version.
Finally, the source of failure was an older version of PSoC Creator installed on PC, I think this trigger an error on device driver "Cypress KitProg2" that caused the device locked.
Installing PSoC Creator 4.2 Beta 2 the issue is solved. Also, I have checked it in "standalone mode" (not connected to PC) the Kit working.
Thank you very much for your help.