1 Reply Latest reply on Mar 2, 2018 3:07 AM by operationred1991_1569406

    SS ports not showing up

    aafan_1764161

      I am using the HX3 HUB IC.

       

      When I plug into USB 3 upstream and go into vendor mode, all Downstream port are grey out under the Blaster Plus program. If Iook under device manager, all I see is the USB 2.0 MTT driver. I never see the USB 3.0 Hub driver show up.

       

      I have another card that is laid out the same and when I use Blaster Plus none of DS setting are grey out. I also see that the USB 3.0 HUB driver gets installed.

       

      Has anyone ever seen this? Any input would be helpful.

       

      Thanks!

       

      Adrian