2 Replies Latest reply on Nov 27, 2017 9:30 AM by e.pratt_1639216

    CYBLE-022001-00 BLE peripheral device with custom profile not recognized by Samsung j5 phone and some other similar Android devices.

    giorgiomarinangeli

      Hi to all,

      I have a BLE device using CYBLE-022001-00 device implementing a custom profile with settings and functionality very similar to Cypress Day020_BLE_UART Example (Peripheral).

      My device uses a custom BLE profile to implementation a UART communication with Tablet or Android phones devices.
      Many tablets and many phones are able to discover and connect to my device but now I found three different devices that are not able to discover my devices:

      - Samsung J5 with android 6.01
      - Sony Xperia XZ1 with Android 8.0.
      - Huawei P10 with Android 7

      Other devices with BT LE are working on these phones, only my devices cannot be found.

       

      Anyone have any experience with that or have a suggestion to fix this issue?

       

      Thanks,
      Giorgio.