Hello, there is a switch in the back of the psoc 6 board (SW6), its state defines the target of the kitprog2 programmer, it has two states (external device and psoc 6 ble), by default it should come in psoc 6 ble, but might as well happened that yours is in external device mode... If its state is in psoc 6 ble mode and if psoc programmer still can not acquire the chip then it could could be a firmware problem.
SW6 is in psoc 6 ble mode .What firmware problem ?
Well, it could be possible that the kitprog in the psoc 6 ble doesn't have the right firmware. It happened to me with the dongle that comes with the kit, both the psoc 5lp and the proc ble were blank, I solved by using another kitprog to upload the kitprog.hex to the psoc 5LP in the board and after that I was able to program the proc ble. I'm not sure that doing this will solve your problem but it is worth the shot. You can try it.
Oh, and make sure to raise your case to cypress.
Kitprog2 on cy8ckit-062-ble kit work good . I try to program dongle cy5677 (SW6 to external device) .
I measure current on power monitoring pins . Current is 200 mA .Is it good value ?.
I also measure temperature of psoc63 chip (with flir one) . Temperature is 60 degrees C .
I have one PSoC 6 development kit, which I am not able to program.
When I tried to program the kit with PSoC Programmer, I am getting the device which is not listed in the PsoC Creator 4.2 beta version.
All this is happening as device ID is not the same. In earlier version of PSoC Creator version, it throws an error but in this version, it is not throwing any error message.
You can verify this by building project in PSoC Creator and then loading the firmware via PSoC Programmer.
In PSoC Programmer, setting must be device selection as Automatic.
I ran into this same problem. The original -062 kit has an older version of the silicon that Creator 4.2 doesn't recognized. Cypress had me install a version of Creator 4.1 Update 1 that had the PSoC6 visible. You need to ask Cypress for a link to the Creator 4.1 Update 1 version that exposes PSoC6. The alternative is to wait for the new eval kit with newer silicon that Creator 4.2 Beta recognizes.
It nothing helped .
In my CY8CKIT-062-BLE is soldered CY8C6347BZI-BLD53ES . I think that ES means engineering sample .
Can you please raise a support case with the below details?
1. Your invoice/order details. Mention from where you obtained the kit - Cypress or Other Distributors?
2. Screenshots of the error you are seeing in PSoC Programmer when you try to program the device.
3. Image of the kit version number (should be a sticker at the bottom of the board)
Meenakshi Sundaram R
Can you please create a tech support case as well? From the screenshots it appears like PSoC Programmer is not able to talk to the device, even though it is able to detect the power. This can be because one or more of the SWD and reset lines is not getting connected to PSoC 5 or on-board PSoC 6 is dead. I see the SW6 position to be proper. Please raise a tech support case, we will formally replace the kit.
The PSoC Creator screenshot is because you have Kitprog2 connected in PSoC Programmer, can you close PSoC Programmer and then see what PSoC Creator says? This is to check if PSoC Creator can talk to the device or not (it can enumerate as ARM Debug port).
I raise a tech support case on 11/01/2017 .
Tech Support MyCase 00384996 .
I do not have two programs running simultaneously .