error while installing installer.exe

[Anonymous]

abhishek.ravuri

i m getting java error when tried to install the    WICED-Smart-SDK-2.1.1_installer.exe

error image is attached. kindly help ..

machine details : win7 64 bit, with 32 bit java

thanks

kiran

[Anonymous]

Hi Kiran,

I've seen this issue a few times,

What is the version of Java you are using? One of the pre requisites is java version should be 1.6 or higher.

Usually, if the machine is restarted, this issues should not come up.

Could you please try once.

Regards,

Abhishek.

[Anonymous · Accepted solution]

after installing 64 bit java this issue resolved..