1 Reply Latest reply on Jun 19, 2017 1:46 AM by walter.pires.t4h_2540281

    Problem Connecting the PRoC BLE Remote Control with the CySmart USB Dongle to Communicate with PC

    walter.pires.t4h_2540281

      Hi, 

         

      Hi, 

         

      I'm having a problem to connect the USB dongle with the Remote control.
      If I connect the remote with the PC by Bluetooth, I can see the mouse cursor moving, the volume increment and decrement, and I also can see with the sniffer that everything is right (the packets that are sent from the remote control by bluetooth).

         

       
      Although, when I'm trying to connect the remote with dongle (following the CY5672 PRoC BLE Remote Control Reference Design Kit Guide - section 3.1) I see that remote is pairing successfully with the dongle (blue LED, on dongle, glows). And I can see with the sniffer that is everything fine in the remote side. But, in PC I can't see what is happening, for example, I move the finger on Trackpad surface and the mouse cursor don't move, I tryed to increment the volume and this not worked.

         

       
      I tried to uninstal the drivers of dongle and install again but not worked. I already used the Psoc Programmer to program the dongle like descripted in CY5672 PRoC BLE Remote Control Reference Design Kit Guide - section 3.3.2.
      I really need that the remote works with the dongle.

         


      Can you help me ?

         


      Regards,
      Walter