5 Replies Latest reply on Oct 19, 2016 3:08 PM by jason.swoboda.1721951

    CY5677 dongle "Not a valid CySmart dongle!"

    gabriel_1673771

      Hello,

         

      We're using the CY5677 BLE dongle on one of our projects. It works great most of time :)

         

      One issue is that sometimes it goes into a state where we cannot connect to it anymore, TryGetCySmartDongleCommunicator() returns "Not a valid CySmart dongle!".

         

      This unfortunately is a showstopper for us because we won't have physical access to machine to press the 'reset' button or power cycle the dongle.

         

      - Could you please share with us some insights on why/when does the dongle go into this state? Maybe we can handle those cases better from our code.

         

      - Is there a way for us to automatically (remotely) reset the dongle when this happens?

         

       

         

      Thank you,

         

      Gabriel