6 Replies Latest reply on Oct 1, 2014 10:41 AM by MichaelF_56

    Windows 7 can't recognize the Wiced Sense Smart Tag

      I connected the Smart Tag (BCM20737S) via the USB port/cable to the computer. The device manager

      indicates that the tag is under the following:

       

      Other Devices

          Enhanced Com Port

         Standard Com Port

       

      I followed the directions and downloaded the latest VCP driver

       

      http://www.ftdichip.com/Drivers/VCP.htm

      You will also want to make sure you download the latest FTDI USB to Serial Driver as well:


      I right click both Enhanced and standard port and selected "update driver software" and pointed to the

      proper folder but keep getting the message that the "Windows could not find the driver for the device:"


      Any help appreciated


      Thanks,


      Mark