Designer can't open project after updated

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Anonymous
Not applicable

I updated my Designer 5.1 to 5.1 SP1 with two computers. One is working and the other one doesn't work. The sypotom is that when I open a project, a fail prompt shown in screen as above. Then I uninstalled the SP1 and installed Designer 5.1. But when I open a project, the same fail message appeared. Can somebody help me out with this problem?
 

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3 Replies
KishoreS_96
Employee
Employee
5 sign-ins 50 replies posted 25 replies posted

Hi,

   

 

   

Can you please post your project file?

   

 

   

Regards,

   

Kishore.

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Anonymous
Not applicable

Kishore,

   

Thank you for your reply.

   
    I got help from Cypress support. If you have the same problem, just download the following file and install it to solve the problem.    
          http://www.cypress.com/?rID=46356        
   

Regards,

   

Bill

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Anonymous
Not applicable

Thank you Bill for sharing this on the forum.

   

 

   

Regards,

   

dasg

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