4 Replies Latest reply on Apr 30, 2013 2:57 AM by OlPe_282281

PSoCCreatorSetup_2.2_sp1 crash

OlPe_282281 Apr 30, 2013 2:57 AM

Hi,

the new update doesn't work for me.

First, I did try the ccypress update programm to upgrade my PSoC Creator 2.2. After that, my desktop icon didn't hold any creator image any more - don't car about. After starting Creator complains about missing Programmer, that's really bad.

Well, deinstalled upgraded Creator and perform a new install shall solve it. But this failed - I've got the error "xxx doesn't work any more". I've here the option to debug it and got the 2nd message about uncaught exception. Only one attachement is allowed here, so I will attach it on next posting.

BTW, where can I report Software Bugs like this (or even Creator as such) in Cypress's myCases?

Thanks,

Olaf

crash_install.png 127.6 K

1. Re: PSoCCreatorSetup_2.2_sp1 crash

OlPe_282281 Apr 29, 2013 1:50 AM (in response to OlPe_282281)
here the next shot

crash_install_debug.png 242.1 K
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2. Re: PSoCCreatorSetup_2.2_sp1 crash

OlPe_282281 Apr 29, 2013 2:04 AM (in response to OlPe_282281)

OK, after removing the Programmer 3.18 also, reinstall all the 2.2 related stuff (I have the 2.1 on Disk since it supports the once PSoC5) all went fine so far.
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3. Re: PSoCCreatorSetup_2.2_sp1 crash

HeLi_263931 Apr 29, 2013 5:13 AM (in response to OlPe_282281)

Creator 2.2SP1 supports, AFAICS, still PSoC5ES1 (at least the CY8C5588AXI-060ES1 which was on the -050 and -001 kits). I also had no problems after (or before) updating programmer to the latest version.
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4. Re: PSoCCreatorSetup_2.2_sp1 crash

OlPe_282281 Apr 30, 2013 2:57 AM (in response to OlPe_282281)

we still have some ES0 here :)

Anyway, I'm only concerned by this, I guess we can close here since a complete reinstall solved it. One question is left here - how to report bugs about the Creator at cypress MyCases web page? Cypress Tools includes a lot of.
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