4 Replies Latest reply on Apr 30, 2013 2:57 AM by olaf.petzold

PSoCCreatorSetup_2.2_sp1 crash

olaf.petzold Apr 30, 2013 2:57 AM

Hi,

the new update doesn't work for me.

First, I did try the ccypress update programm to upgrade my PSoC Creator 2.2. After that, my desktop icon didn't hold any creator image any more - don't car about. After starting Creator complains about missing Programmer, that's really bad.

Well, deinstalled upgraded Creator and perform a new install shall solve it. But this failed - I've got the error "xxx doesn't work any more". I've here the option to debug it and got the 2nd message about uncaught exception. Only one attachement is allowed here, so I will attach it on next posting.

BTW, where can I report Software Bugs like this (or even Creator as such) in Cypress's myCases?

Thanks,

Olaf

crash_install.png 127.6 K

1. Re: PSoCCreatorSetup_2.2_sp1 crash

olaf.petzold Apr 29, 2013 1:50 AM (in response to olaf.petzold)
here the next shot

crash_install_debug.png 242.1 K
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2. Re: PSoCCreatorSetup_2.2_sp1 crash

olaf.petzold Apr 29, 2013 2:04 AM (in response to olaf.petzold)

OK, after removing the Programmer 3.18 also, reinstall all the 2.2 related stuff (I have the 2.1 on Disk since it supports the once PSoC5) all went fine so far.
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3. Re: PSoCCreatorSetup_2.2_sp1 crash

user_78878863 Apr 29, 2013 5:13 AM (in response to olaf.petzold)

Creator 2.2SP1 supports, AFAICS, still PSoC5ES1 (at least the CY8C5588AXI-060ES1 which was on the -050 and -001 kits). I also had no problems after (or before) updating programmer to the latest version.
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4. Re: PSoCCreatorSetup_2.2_sp1 crash

olaf.petzold Apr 30, 2013 2:57 AM (in response to olaf.petzold)

we still have some ES0 here :)

Anyway, I'm only concerned by this, I guess we can close here since a complete reinstall solved it. One question is left here - how to report bugs about the Creator at cypress MyCases web page? Cypress Tools includes a lot of.
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