Please create a tech support case (MyAccount -> MyCases) so that one of our engineers can help you out in this.
We are having the same problem. Would you be willing to share what happened and/or how the issue was resolved?
Consider the following parameters when you select the crystal:
20 pF rating on the crystal
12 MHz ± 0.05%
Parallel resonant, fundamental mode
20 pF capacitors for load caps
600 μW drive
Hi, Keep hub in reset, attach a device to any of the DS(Downstream) port and check enumeration of the DS device. Please let me know the behaviour. Regards Prajth
Is there some result? Max
My customer met same problem. Crystal just OSC when reset low.
And finally the found the D+ and D- connect reverse. You can check it.
Thanks for posting the solution here.