Can you tell us a bit more (which eeprom, type, interface etc)? Or can you post your complete project, so that we all can have a look at all of your settings? To do so, use
Creator->File->Create Workspace Bundle (minimal)
and attach the resulting file (do NOT use chrome, that still may not work).
- which EEPROM did you use?
- which example project did you use?
- did you triple-check the connections to the EEPROM, and that the pin configuration of the project matches them?
If you use external EEPROM, better upload the circuit diagram as well.