11 Replies Latest reply on Feb 25, 2014 6:51 PM by ki.leung

    PSoC 5 Not supported in Creator 3.0!!!

    user_189995688

       I can't believe PSoC creator 3.0 refuses to allow projects using PSoC 5.

         

      I understand PSoC 5 has been deleted from the product catalog, and replaced with 5LP - but I still need to develop and maintain hundreds (possibly thousands) of users who have my boards with PSoC 5 on them. I make available regular software updates and almost all my users upgrade each time.

         

      I understand not allowing new designs with PSoC 5, but surely we should be allowed to maintain existing projects with PSoC 5 - there can't be that much huge technical reason why the compiler can't support 5 any more.

        • 1. Re: PSoC 5 Not supported in Creator 3.0!!!
          user_1377889
                  Kenny, you will have to use Creator 2.2 for your old PSoC5 designs and may use Creator 3 for new PSoC5LP projects. Both versions are co-existent and you may install 3.0 without interferring with 2.2   
             
          Bob   
          • 2. Re: PSoC 5 Not supported in Creator 3.0!!!
            user_189995688

             Thanks Bob, I already know that.

               

            My point is there will be no more updates for Creator 2.2 and I'm stuck using the old versions of the tools for what is in reality a very modern chip. Compare with Microchip - their latest IDEs still support some of their oldest chips.

               

            Just because it is not recommended for new designs doesn't mean there are not a great deal of live projects out there.

               

            There sure cannot be so much difference between 5 and 5LP that it means the compiler and editor simply can't handle it. I don't believe that. Yet again we get pissed on by Cypress - the reason that I have so many 5 devices out there is because I was an early adopter and got my products out there quickly.

               

            I have many hundreds of active users with PSoC 5 on board which are now no longer supported by the latest development tools. It makes me very nervous about getting supplies for repairs, for one thing. It also makes me very unlikely to spec any more cypress PSoC parts in the future, because as soon as I do cypress will deprecate them and drop support for them from their tools. Once again I feel let down. It's not like I'm asking them to support parts which were last made 10s of years ago - these were still on sale earlier this year!!! 

            • 3. Re: PSoC 5 Not supported in Creator 3.0!!!
              user_200706552

               Yes  Psoc5 support please !!!!!

                 

               

                 

              Im use two Psoc5-014 KIT

                 

               

                 

              Kamil

              • 4. Re: PSoC 5 Not supported in Creator 3.0!!!
                eric.wachsmann

                 I must agree with the others.  I understand the move to different chips and not supporting new designs, but not supporting these chips on the new tools means that those of us with these chips in the field are forced to stay on the older tools that are frankly WAY behind the times (seriously, no Find Definition?).  This is a slap in the face to anyone that chose PSoC5 and it will cause hesitation in using PSoC again when making part choices.

                • 5. Re: PSoC 5 Not supported in Creator 3.0!!!
                  ki.leung

                  No, it is annoying. But that's life.

                  • 6. Re: PSoC 5 Not supported in Creator 3.0!!!
                    jan.vanek

                     Hi Kenny,

                       

                    Welcome in the fascinating world of PSoCs! :_(

                       

                    Jan

                    • 7. Re: PSoC 5 Not supported in Creator 3.0!!!
                      user_1377889

                      Kenny reported that Cypress exchanged all his PSoC5 chips with 5LPs for free.

                         

                      My development kits and processor boards were replaced by Cypress.

                         

                       

                         

                      Bob

                      • 8. Re: PSoC 5 Not supported in Creator 3.0!!!
                        user_193124556

                         @spiderkenny: this is nothing new. Altera and Xilinx both kill off old products with their software. The latest Quartus update, for example, eliminates Cyclone III support, and the version previous or one before that killed off Cyclone II support. There are far more of these old devices in production than PSoC5, so I can definitely see Cypress point on this. I already feel that Creator is far more bloated than it needs to be, and dropping support for older parts does help.

                           

                         

                           

                        Believe me, I know how much it sucks to have to have two toolsets installed. Cypress is trying to balance the needs of all its customers. Hopefully they come out with an Eclipse-based system (as much as I hate Eclipse) so that I might finally natively run Creator on OSX and Linux.

                        • 9. Re: PSoC 5 Not supported in Creator 3.0!!!
                          nicholas.schlensky

                           I was thrilled (not) to discover that the new dev tools dont work with the psoc 5. The psoc5lp promises to be better but imagine my delight in going to the promised upgrade/swap psoc5 to 5lp link and then discovering that it is now closed. why do they promise things in the web site only to take away.

                             

                          Now i can either blow more money on a new dev kit or use the old tools that wont work with examples on the web. After a hiatus on psoc dev i come back to these shananigans and wonder why i am even here!

                          • 10. Re: PSoC 5 Not supported in Creator 3.0!!!
                            user_1377889

                            Keep calm! Since two years not a single PSoC5 development kit was sold and for more than one year every kit was exchanged freely with a new PSoC5LP kit (without having to send back the original). So what do you want? Lifelong support? I am quite sure that some guys try to sell their replaced kit to not-knowing people.

                               

                            Yes, I admit that the costs for a new LP-Kit is something not everyone spends freely but when you are a starter to PSoCs there might be a cheaper solution for you: Have a look at the performance of a PSoC4 and when that fulfills your requirements, get a Pioneer kit and a handfull of Prototype Kits. Always worth the money.

                               

                             

                               

                            Bob

                            • 11. Re: PSoC 5 Not supported in Creator 3.0!!!
                              user_14586677

                              Try the following -

                                 

                               

                                 

                              1) Contact local Regional Sales Manager to replace board.

                                 

                              2) Contact local FAE.

                                 

                              3) Put a call into Cypress and discuss your issue

                                 

                              4) File a CASE....

                                 

                               

                                 

                                  

                                 

                                        

                                 

                              To create a technical or issue case at Cypress -

                                 

                               

                                 

                              www.cypress.com

                                 

                              “Support”

                                 

                              “Technical Support”

                                 

                              “Create a Case”

                                 

                               

                                 

                              You have to be registered on Cypress web site first.

                                 

                               

                                 

                              Regards, Dana.

                              • 12. Re: PSoC 5 Not supported in Creator 3.0!!!
                                bruce.hevelone

                                 Dumm dums. a fresh load on a faster computer with the new 5lp files loaded and and old project from a bundle. this re bundles with this screen.

                                   

                                 

                                   

                                So folks get ready for updates and more updates and more updates updates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updatesupdates and more updates and more updates, after i submit a case.

                                   

                                Try buying a new computer and running your new versions some time.

                                   

                                 

                                   

                                no kind regards here.