Please don't create new threads for same issue. Continue in the previous one itself http://www.cypress.com/?app=forum&id=167&rID=110686
Did you try manually binding the device to cypress drivers?
yes, we binded the device with cypress drivers. We want to load a new file into the EEPROM, can you please tell me the software for this.
After bindin can you see the device without any warning mark(in yellow)?
If it is binded properly then you see the device in control centre.
Do the following
1)Right click on the device and see the driver details .Check whether it binded with Cypress drivers or not.
2) if it is binded with cypress drivers and not shown in control center then Use USBLYZERa free software and see the device in that. Check the descriptors in the software. See if it is showing any error in the descriptors.
if you can see the device in control centre then use this control centre to program.Refer user guide of Cy3684 to know the details about programming the device.