Can you open PSOC programmer independently of Creator ?
That sounds a lot like the programmer service is not running. If programmer is installed properly you should be able to use it to program a hex file onto a PSoC chip. Can you do that?1 of 1 people found this helpful
At the point programmer was uninstalled.
I had installed it again, restarted the system and had started the programmer. It brakes with message
PSoC Programmer COM-object failed to start!
Either the COM-object is not registered or it could not be found on the local machine.
The Programmer will now quit!
Try to reinstall this software.
It seems to me, something is clearing - the same problem was descibed on
The mistake was to install the programmes when the the programmer (device) was connected to PC.
Interestingly, but the Creator and Programmer were working on the same PC last September.
And now I have remembered that later the PS/2-mouse (or maybe PS/2 input/?) had died. And I replace it with USB-mouse.
I guess the USB-mouse creates the error. And I must to install the Creator and Programmer without USB-mouse (?)
My installations were made when NO programmer or kit were connected. Only USB-mouse was connected.
PSoC Programmer 3.20.1 (and 3.19.1 too) installs in wrong way, as it described above.
Then I reinstalled them while the mouse was disconnected and (next time) uninstalled.
All in vain - the same result.
Then I try to install the old version 3.00, with mouse connected. Successfully in this time. Then I had updated it to v.3.12.3,
step by step with all versions in archive. I'll continue in the evening.
1 of 1 people found this helpful
I had a similar error some time ago, which was fixed by the help-desk from Cypress. I suggest you to create a technical case asap, leaving your phone number and time of call you'd want. To do so: on top of this page "Support&Community -> Technical support -> Create a MyCase" and specify your needs (and refer to this thread)
I resumed. I had no problems with PSoC Programmer versions to 3.12.6 - they installs or updates OK. But 3.13 and higher versions updates or installs wrongly. It deletes the prevous version files, but don't installs the new ones and displayes message "cannnot open release_notes.pdf"
Bob is correct, our first level support handles this kind of issue on a regular basis. It turns out the install technology we leveraged a number of years ago (and integrated into Programmer with 3.13) isn't as robust as the product advertised. Cypress is working on changing how installs work to make them faster, smaller and more robust; however, there is significant work required to change the underlying structure.
Cypress first level support has a tool that can clear the offending entries out of your registry so you can install correctly. And please accept my humble apology for the frustration this install experience has caused. It is obvious we need to make some very fundamental changes to how we install so that everyone has a fantastic experience.
Agreed, looks like the registry has gotten fouled up and the support guys have a utility to help you fix that.
Arg, sorry for the problems.
Bob, Scott, Matt,
thanks for advice and info. I'd created the case.
This problem was partly due to remains of earlier uninstalled antivirus program.
After the registry has been cleaned from them, I managed to install PSoC Programmer 3.18_final as well as 3.18.1 (but not 3.19.1 ... 3.21.0!) correctly.
What is the cause of problems with the installation of versions 3.19 ... 3.21 - I do not know yet.
Ultimately I've installed PSoC Creator 3.0, PSoC Programmer 3.18.1, PSoC Pioneer Kit (CY8CKIT042Setup_1.exe).
And it all works.
Maybe with some errors because of: PSoC Creator 3.0 requires PSoC Programmer 3.19.1 (not 3.18.1)...
Good that you could get help and thank you that you kept us informed.
first trying to make the USB work now this :((((
I give up. wasted good one day...
If you are still having driver issues file a CASE, and they can do a remote
session with your machine and get you going.
To create a technical case at Cypress -
“Create a Case”
You have to be registered on Cypress web site first.