CY7C65213 - VCP issues

[Anonymous]

Hi there, 

   

My component distributor decided to not stock the FTDI's for a while so i decided to give the CY7C65213 a spin as they have the same PIN layout. I'm sorry to say but i have had nothing but frustrations so far.

   

* Why does does the IC trigger Windows to initialize and download the drivers with almost every reconnect ?

   

* I can't get the VCP to work at all. The port is visible but it keeps saying that the drivers are not installed. I uninstalled all my other COM drivers without any success. I tried reinstalling the SDK and even the standalone drive package multiple times. Rebooted after every attempt and all without any success.

   

Thanks,

   

Support image: http://i.imgur.com/w6vRax8.png

[Anonymous]

Hi,

       

We resolved the issue mentioned with our latest driver release both on web and through Microsoft Update. 

       

Link for USB-serial SDK which includes driver installer: http://www.cypress.com/documentation/software-and-drivers/usb-serial-software-development-kit 

       

Thanks,
Haneesh